The complete guide to your home audiology visit.
We have redesigned clinical ear care around your comfort and routine. Discover what happens at each step of your London home consultation.
What happens from telephone call to clear hearing.
Every home visit follows a strict, 4-stage medical protocol to ensure maximum safety, hygiene, and clinical clarity.
We screen for safety before you pay a penny.
When you call our London clinic line or submit an online request, our team asks brief clinical questions to ensure microsuction is appropriate for your symptoms. We check for acute red flags and schedule an appointment window that fits smoothly into your family's routine.
We turn your dining table into a clean consulting room.
Your registered clinician arrives in uniform carrying official photographic identification and enhanced DBS credentials. We place our compact TympaHealth diagnostic system on a table or side surface, wiping down all areas with medical antimicrobial wipes and preparing single-use sterile specula.
See your eardrum on screen in high definition.
We perform an initial digital otoscopic examination, showing you live video footage of your ear canal on a high-definition screen. Using gentle medical vacuum suction, we carefully draw out impacted keratin and wax in just minutes. We show you the clean, clear ear canal immediately after treatment.
Comprehensive medical records for your GP.
Before leaving, your audiologist provides a written clinical summary detailing eardrum health, ear canal condition, and any diagnostic findings. If we detect underlying issues such as Eustachian tube dysfunction or middle ear fluid, we provide a formal referral letter for your NHS GP or private ENT specialist.
Powered by the TympaHealth clinical system.
We invest in state-of-the-art British medical technology. The TympaHealth system is the world's first all-in-one ear health assessment device, combining high-definition digital otoscopy, medical microsuction, and diagnostic hearing screening into a single portable unit.
- Camera Resolution
- High-definition digital video otoscopy with LED illumination
- Suction Mechanism
- Calibrated negative vacuum pressure designed specifically for otology
- Hygiene Standard
- 100% single-use disposable specula and medical suction tips
- Clinical Compliance
- CE Marked & UKCA Certified Medical Device
Why equipment quality matters:
Many unregulated mobile operators use cheap, low-powered handheld suction pens or basic magnifying glasses without illumination. This increases the risk of scratching the delicate ear canal lining or failing to remove deep wax plugs.
Our TympaHealth system provides 10x visual magnification and hospital-calibrated suction, ensuring complete safety and comfort.
How to prepare for your home appointment.
Simple steps to ensure your microsuction procedure is fast, quiet, and comfortable.
Do I need to put olive oil in my ears before the home appointment?
Do I need to put olive oil in my ears before the home appointment?
Do I need to clear a special room or table in my house?
Do I need to clear a special room or table in my house?
Request a verified home consultation across London.
Home visits from £70 (includes assessment and microsuction). £30 triage fee applies if no ear wax is found.
Please tick the confirmation box above to activate telephone booking and online triage.